Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of Vikey ("Vikey", "we", "us", "our"), an API gateway that gives developers a single, OpenAI/Anthropic-compatible endpoint for accessing a range of third-party AI models. By creating an account, generating an API key, or otherwise using Vikey, you agree to be bound by these Terms. If you don't agree, please don't use the service.

2. What Vikey Does

Vikey is an inference gateway: it accepts your API requests and routes them to the underlying AI model you selected, then returns the response. We don't train or operate the AI models ourselves. We handle authentication, billing, routing, and reliability so you can call many different models through one consistent API and one balance.

Model availability, pricing, and capabilities can change as the underlying providers we work with change theirs. We'll do our best to keep the pricing page and model list accurate, but they're not a guarantee that a specific model will remain available indefinitely.

3. Accounts & API Keys

• You must provide accurate information when creating an account and keep your credentials secure.
• API keys are tied to your account and should not be shared, published, or embedded in client-side code where third parties could extract them.
• You're responsible for all activity and usage charges under your account and API keys, whether authorized by you or not, unless caused by our security failure.
• You must be at least 18 years old, or the age of majority in your jurisdiction, to use Vikey.

4. Balance, Billing & Top-Ups

• Vikey uses a prepaid balance model. You top up your balance (currently via QRIS) before making requests, and usage is deducted from that balance per request based on tokens consumed.
• Every request is checked against your balance before it runs; if your balance can't cover the estimated cost, the request is rejected rather than partially billing you.
• Top-up balance is non-refundable except where required by law, or at our discretion in cases of proven billing error on our part.
• Prices shown in the dashboard and pricing page are per-token rates in Rupiah and may change from time to time; changes apply to requests made after the change takes effect.

5. Acceptable Use

You agree not to use Vikey to:

• Generate content that is illegal, or that infringes someone else's intellectual property or privacy rights.
• Attempt to circumvent rate limits, balance checks, or other technical restrictions.
• Resell or redistribute access to Vikey in a way that misrepresents it as your own infrastructure without authorization.
• Probe, scan, or attempt to gain unauthorized access to Vikey's systems or other users' accounts.
• Use the service in any way that violates applicable law, including Indonesian law where relevant to your use.

We may suspend or terminate accounts that violate this section, with or without notice depending on severity.

6. Affiliate Program

If you participate in Vikey's referral/affiliate program, commissions are calculated as described in your dashboard at the time they're earned and are subject to a minimum withdrawal threshold. We reserve the right to withhold or reverse commissions obtained through fraud, self-referral abuse, or violation of these Terms.

7. Service Availability

We aim for high reliability but don't guarantee uninterrupted or error-free service. Vikey depends on third-party AI providers we route to, and outages, rate limits, or slowdowns on their end are outside our direct control, though we work to route around them where possible. We may perform maintenance that temporarily affects availability.

8. Intellectual Property

You retain all rights to the content you submit as input and to the output you receive, subject to the terms of the underlying AI provider that generated it and any applicable law. Vikey claims no ownership over your prompts or completions. Our own branding, dashboard, and documentation remain our property.

9. Disclaimers

Vikey is provided "as is" without warranties of any kind, express or implied. AI model outputs may be inaccurate, incomplete, or inappropriate for your use case. You're responsible for reviewing and validating any output before relying on it, especially for consequential decisions.

10. Limitation of Liability

To the maximum extent permitted by law, Vikey's total liability for any claim arising from your use of the service is limited to the amount you paid to Vikey in the 30 days preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or data.

11. Termination

You may stop using Vikey at any time. We may suspend or terminate your account for violation of these Terms, non-payment, suspected fraud, or extended inactivity. Remaining balance on a terminated account may be forfeited if termination was due to a Terms violation.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continuing to use Vikey after changes take effect means you accept the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of Indonesia, without regard to its conflict of law principles.

14. Contact

Questions about these Terms? Reach us at [email protected].